This article provides information on how users can leave feedback on Upright data and how feedback is processed.
Upright is committed to handling feedback regarding its data in a transparent, timely, and fair manner. This policy describes how feedback can be submitted and how it is processed.
How to submit feedback
Feedback can be submitted through the "Help improve this data" feature available on each company's profile page on the Upright Platform. The feature is located near net impact results.
Feedback handling process
All received feedback is acknowledged promptly and given due consideration regardless of the source. Factual errors in the modelling of a company (e.g. it's revenue or product sets) are fixed.
The progress is communicated to the complainant within a reasonable period of time, unless disclosure would be contrary to objectives of public policy or to Regulation (EU) No 596/2014.
