# Feedback handling policy

Upright is committed to handling feedback regarding its data in a transparent, timely, and fair manner. This policy describes how feedback can be submitted and how it is processed.

## How to submit feedback

Feedback can be submitted through the **"Help improve this data"** feature available on each company's profile page on the [Upright Platform](https://uprightplatform.com). The feature is located near net impact results.

## Feedback handling process

All received feedback is acknowledged promptly and given due consideration regardless of the source. Factual errors in the modelling of a company (e.g. it's revenue or product sets) are fixed.

The progress is communicated to the complainant within a reasonable period of time, unless disclosure would be contrary to objectives of public policy or to Regulation (EU) No 596/2014.